1. Delivery at the supermarket

- Customers receive goods directly at the department delivery at our office.

- You carefully check the product, collate the product with the exit card, warranty card (if any) before signing.

2. Delivery at home

- The forwarding department will contact you to arrange time, place specific to delivery to you.

- You please directly check the goods immediately upon receipt of goods from the goods delivery, if there are problems related to the issue of type, quality, quantity of goods is not the same as in the order, The seal has been changed, you need to make a record immediately upon receipt with the delivery staff and immediately notify Bizco to coordinate processing. If you do not have any problems, please sign the receipt.

- You pay the full or partial delivery (if deposit) the value of goods purchased.

3. Delivery by delivery

- For customers in the suburbs of Hanoi or in remote provinces, we will authorize transportation services for prestigious units such as DHL, UPS, EMS, Post Office, Viettel, Credit ... .

- Upon delivery, we also fax / email the delivery record detailing the goods, the quantity and specification of the certification to the buyer, the name and telephone number of the delivery unit so that the buyer can contact us. Receive goods in case of late arrival.

- For goods with great value, we carry the seals and seals for convenient inspection when receiving goods, it is easy for customers to check and prove that goods are not changed when the goods. At the same time, it informs the buyer of the expected time of arrival of the goods to the consignee so that the buyer will be assured that the goods are about to be delivered and prepared, arrange to receive the goods early or notify the consignee. Delivery time and type of goods (for donated goods, gifts ...).

- You please directly check the goods immediately upon receipt of goods from the goods delivery, if there are problems related to the issue of type, quality, quantity of goods is not the same as in the order, You have to make a record immediately upon receiving the goods with the unit or courier and immediately notify us to coordinate the delivery unit handle the goods.

- In all such cases, you shall not be liable for any alteration, misplacement or unsatisfactory quality and quantity in the course of transportation of goods to the place. Point of receipt of customers.

- When ordering, please complete and correct the required information as required to facilitate us in the delivery of goods and receive payment quickly. We have the right to check this information and have the right to refuse registration of undetermined accounts as well as the cancellation of unclear orders, nor are we responsible for the delivery. Delayed or lost due to information provided by you inaccurate.

Customers need more information, please contact us:

145 Dinh Xuyen Industrial Park, Ha Huy Tap, Gia Lam, Hanoi

No. 45 Nguyen Son, Long Bien, Gia Lam, Hanoi

Hotline: 024 3698 3062
Email:   Congtyabvietnam@gmail.com

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